shipping policy

Shipping

All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed the next business day.

$10 Flat Rate Shipping

On all orders, anywhere in Canada and the United States.

Delivery times

CANADA

5-10 business days

united states

7-14 business days

Shipping avaliabilites

We currently ship to Canada and the United States only. We accept both CAD and USD.

Shipping damage

If your order arrives damaged, please contact us within 7 days of delivery at info@h-e-r-o.co with photos of the damaged product and packaging. We will arrange a replacement at no cost.

order tracking

Once your order ships, you will receive a confirmation email with tracking information.

Please allow 24-48 hours for
tracking to update after shipment.